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Account Management Portal

Forgot Username or Password?

Tell Us Your Username and Enrollee ID >> Answer Your Security Questions >> Reset Your Password
* = Required Field
If you’ve forgotten your password, then please enter your username to reset it. If you’ve forgotten your username, then click “I don’t know my username” below.
* What is your username?
My username is:  
I don't know my username
* Please provide either your Enrollee ID # (as shown on your insurance card) OR your Social Security Number in the appropriate box below:
Social Security Number:
My Enrollee ID# is:
If you don’t have a MESSA ID card, please contact the MESSA Member Service Center at 800-336-0013 to speak with a Member Service Specialist.